Customer Support


Dedicated to serving all your automotive needs

Buying a car made easy

At Echelon Ford the customer is the reason for our job. Our goal is to provide a level of service that is so great that you become our best promoter. Here's how we make customer service the basis for buying and maintaining a car from us:

  • You'll find all the information you need to make a purchase right here on our Web site.

  • Search through our extensive selection of new and pre-owned vehicles.

  • Our professional Sales staff will exceed your expectations for service and ability to meet your need with their combined average of twelve years car sales experience.

  • Send us a quick quote request - we'll find the vehicle you're looking for at the price your looking for.

  • You'll find fast and reliable service in our TOP RATED SERVICE DEPARTMENT where you can make an appointment online.


 


FINANCING FACTS: When purchasing a new car there are some pros and cons to consider:

Pros: Cons:
Vehicle has full useful life High Initial Cost
Vehicle hasn't been abused High Depreciation in first few years
Full factory warranty High Depreciation in first few years
Latest technical features High Insurance rates
Wide choice of models, equipment and colors Warranty Expires after time

LEASING FACTS: When leasing a new car there are some Pros and Cons to consider:

Pros: Cons:
Lower monthly payments Penalty for early termination
Low Down payment Limited Mileage
More car for the dollar 'Excess wear and tear' penalties
Drive a new car every few years Potential for misunderstandings
Covered Under Manufacturer Warranty  


 


AMENITIES: We offer to all our customers who utilize our service department a comfortable waiting room with TV, magazines, and coffee. We also offer Early Bird Night Drop Service.

QUALIFICATIONS: All service technicians are ASE certified and factory trained. Our service department utilizes State of the art diagnostic machines and computerized equipment. Additionally, we have a well-stocked parts department.

MENU SERVICE PRICING: All normal maintenance and light repairs are discounted to very competitive levels, and follow all manufacturer recommended maintenance schedules. Written service estimates available upon request. (No charge for estimates if we perform repairs) To schedule a service appointment please use our online email form.

BODY SHOP: Echelon Ford is a fully Certified Collision Repair facility, with the most modern computerized paint system and downdraft paint booth. We are the place to bring your Ford collision work. In addition, we do collision repair on all makes and models.

We have state-of-the-art online services to help you reach most major insurance companies, with faster results and as painlessly as possible. Please schedule an appointment for a free body shop estimate.

 

 


 COME SEE THE ALL NEW FORD SUPER DUTY
Bring us your best deal and we'll beat it!!


Feel free to send us an email if you have any special requests or would like extra help finding the vehicle you want.








Echelon Ford
4 South White Horse Pike
Stratford, NJ 08084
Site Map
Phone: 856-627-8400
Email: Contact Us
Fax: 856-627-8703